Te whiwhinga mahi – The opportunity
The Sport Integrity Commission Te Kahu Raunui is responsible for leading and promoting integrity across all levels of sport and recreation. We set standards, build sector capability, investigate serious integrity concerns, and work alongside participants and organisations to prevent harm. Our work is grounded in Te Tiriti o Waitangi and public service values.
We are looking for a highly organised and customer-focused Case Coordinator to support our Resolution and Investigations teams. This is an opportunity to play a vital role in ensuring complaints and enquiries are managed professionally, fairly, and efficiently, while contributing to safe, fair, and inclusive sport and recreation.
As the central point of contact for case administration, you'll work closely with internal teams, complainants, respondents, sporting organisations, and other stakeholders to coordinate the smooth progression of cases from initial enquiry through to resolution or investigation.
Mō tēnei tūranga mahi – About this role
As our Case Coordinator, you'll provide essential administrative and case management support, helping ensure matters are managed efficiently, accurately, and in line with organisational requirements.
Key responsibilities include:
Coordinating the administration of resolution and investigation matters from start to finish.
Acting as a key contact for stakeholders, providing updates and guidance on processes and timeframes.
Organising mediations, interviews, meetings, and case documentation.
Maintaining accurate case records and managing information within the case management system.
Supporting Resolution and Investigation Managers with case coordination and workload management.
Preparing reports, conducting quality reviews, and identifying opportunities for process improvement.
Providing administrative support to the Director Operations.
Contributing to a safe, inclusive, and high-performing workplace.
This is a great opportunity for someone who enjoys organisation, stakeholder engagement, and making a meaningful impact behind the scenes.
Applications close 5pm on Wednesday 12 August
Learn more and apply via Seek